FAQ

Answer: Our engine is NOT an image editing engine. Our engine will NOT alter the image to have a different context, it will NOT create fake imagery.

Answer: Our engine and already benefits from years of use by large media companies for their own automated image enhancement needs and is under continuous development.

Answer: AI4Images.com comes from a long heritage of image enhancement for world leading media companies. Therefore, our support for image types goes above and beyond anybody. We support TIFF, JPEG, PSD, RAW, PNG, EPS, and PDF. We support 8 bit, and high-end 16 bit per channel formats. There is no limit on image resolutions, colorspaces, or sizes… only what your browser and bandwidth can handle. Note that larger files, will take longer to process.

Answer: The system provides you admin rights to your account and you can invite as many users as you wish by simply setting an email account login.

Answer: The system allows for free storage for a defined timeframe. As well the system provides a feature to use projects for image file management.

Answer: Plan Image Credits are the level of usage you commit to process through the system. The higher your commitment level, the more you benefit. Plan Image Credits will expire at the end of every month.

Answer: Extra Image Credits are non-expiring image credits to enable you to fill in the gap, past your monthly commitment level for better pricing. You can purchase Extra Image Credits at any time under your account management screen. They will not expire and can be used at any time. They will automatically be used, if you have exceeded your monthly plan credits. If you are on a non-recurring ‘Pay as you go’ plan, all your credits are Extra Image Credits.

Answer: You can alter your subscription plan at any time. Any increases will be pro-rated, until the next renewal. Any decreases, will become effective upon the next plan renewal.

Answer: Extra Image Credits are non-expiring image credits to enable you to fill in the gap, past your monthly commitment level for better pricing. You can purchase Extra Image Credits at any time under your account management screen. They will not expire and can be used at any time. They will automatically be used, if you have exceeded your monthly plan credits. If you are on a non-recurring ‘Pay as you go’ plan, all your credits are Extra Image Credits.

Answer: These image credits are those given to you from our support or marketing teams. They are for promotions, referrals, and other purposes as we see fit for your continued satisfaction and loyalty.

Answer: This is a plan consisting of only "Extra Image Credits", and is perfect for infrequent or one-time use users of our service.

Answer: Under your account management section, you can change your account from recurring to pay as you go, and change it back at anytime as well.

Answer: We provide a mechanism to perform re-enhancement within the application. We are always updating the system, and adding controls for you influence the AI engine to tweak it to your desires. With these controls and re-enhancement, you should be able to achieve a desired outcome. This will not cost you extra image credits… and image credit is for a satisfactory enhancement. If after all tries are exhausted and if you are still not satisfied, you can submit a request into support for analysis and request for your image credit to be returned back to you.

Answer: We are continuously enhancing our features and our engine. In the near future, you will find features such as the following will be added:

• Ability to override the file format being generated, allowing you to convert the files to JPEG, PNG, etc..
• Ability to set a fixed size for the output, very useful for websites and digital publishing needs
• Ability to upload and select color profiles
• Ability to use a remote hot folder, and / or other cloud based storage engines (ex: DropBox) for input folder / output folder automation from any system or desktop.

Answer: Absolutely yes ! Please contact us at support@ai4images.com to discuss any such inquiries. We have a robust api for connectivity into any other systems, portals, or services.

Answer: Yes, we have created our comparison view tools as an independent component that we can share with any Enterprise Partners.

Answer: Please reach out to us in our online chat system, or e-mail us at support@ai4images.com